Resources
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Document
A Guide for Planning and Providing Francophone Long-Term Care Services
ConceptionFrench Health Network of Central Southwestern Entité 4, Reflet Salvéo, Bendale Acres, the City of Toronto and other regional partnersAnnée2017With the high and growing number of older Francophones who will require long term care and other health services and supports, there is urgency and an opportunity to ensure French language health services are there for Francophone citizens when they need them most.
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Document
Accessibility and Active Offer - Health Care and Social Services in Linguistic Minority Communities
ConceptionEdited by Marie Drolet, Pier Bouchard and Jacinthe SavardAnnée2017This collective work presents current research on language issues in the area of health and social services in Canadian official language minority communities. The chapters in the collection, covering major topics in the field, are anchored in the notion of active offer. -
Document
Impact of Language Barriers on Quality of Care and Patient Safety for Official Language Minority Francophones in Canada
ConceptionDanielle de Moissac, PhD1 and Sarah Bowen, PhD2Année2018The study provides a more comprehensive picture of the impact of language barriers for members of low-density official minority Francophone populations. It describes challenges these Francophones experience when accessing and using healthcare services, It also explores the perspectives of community-based interpreters involved in health care encounters between Francophone patients and Anglophone providers. -
Webinaire
Improving the Active Offer of French Language Services : Empowering Hospital Managers In A Region With A Low Proportion Of French Speakers
ConceptionJacinthe Savard et Katrine Sauvé-Schenk pour la Société Santé en françaisAnnée2018Summary of the results of an implementation research project
- Implementation: barriers and facilitators
- Collaboration with regional partners
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Document
Reference Framework : Training for Active Offer of French-Language Health Services
ConceptionLes Sentiers du leadership, Lise Lortie and André J. Lalonde with the research assistance of Pier BouchardAnnée2012The reference framework is made up of six components: the foundations of active offer; a broader definition of active offer; the conditions for success for active offer; the characteristics of working in healthcare in minority environments; a learning framework; and a competencies profile.
